The rooms are spacious and cosy, furnished in a special, refined style. Each has its own en-suite bathroom with a hairdryer, bathrobes, slippers and complimentary toiletries. The rooms have a seating area, a sofa, a desk, a wardrobe, a TV, a minibar and a safety deposit box. There is also a balcony.

Within the hotel there is a large spa area that guests can take advantage of  to relax and pamper themselves. The spa includes an indoor pool, an outdoor saltwater pool, steam baths, nine different types of saunas, infrared cabins, a waterfall shower with an ice fountain, and several relaxation areas. Outside there is also a whirlpool and a troadkasten with a Finnish sauna and a relaxation room from which you can enjoy a stunning view of the surrounding peaks. Various beauty and massage treatments are also available (local charges apply).

There is also a fitness room equipped with TechnoGym equipment.

For families with children, the hotel offers an indoor play area with kids club, many toys, including puzzles and board games. In addition, a babysitting service is available for a fee and on request.  There is also a games room.

The hotel offers both bed and breakfast and half board. In the morning, guests can enjoy a rich continental breakfast buffet.

The hotel has four restaurants: the Alpine Palace Restaurant, the award-winner Arte Vinum, which has an excellent and extensive wine list, the Rauchkuchl and the Bürgerstube. To meet the culinary needs of its guests, the hotel also offers vegetarian, vegan, gluten-free and dairy-free options.

Guests can enjoy a sun terrace and a winter garden with a splendid view of the surrounding landscape.

On-site mini market.

Ski storage available.

Guests can take advantage of the private parking on site for a fee.

Wi-Fi is free and available throughout the hotel.